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We collect information that you provide directly to us when you use our website, contact us, or interact with our services. This includes your name, email address, phone number, and any messages you send through our contact form.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
We use the information we collect to respond to your inquiries, provide customer support, improve our website and services, and communicate with you about our products and services.
We may also use your information to analyze website usage patterns, prevent fraud, and ensure the security of our website and services.
If you are located in the European Economic Area, we process your personal data based on the following legal bases:
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
We may also disclose your information if required by law or in response to valid requests by public authorities.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your information, and request data portability where applicable.
To exercise these rights, please contact us using the information provided in the Contact Information section below.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may collect information about your interactions with our ads.
We use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website.
We use Google Analytics to analyze website traffic and user behavior. This service collects information about how you use our website.
If we use Google Maps on our website, Google may collect information about your location and usage of the map feature.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more detailed information about our use of cookies, please see our Cookies Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us:
SerenetycandlesWe use cookies and similar technologies to enhance your browsing experience and analyze site traffic. By clicking "Accept", you consent to our use of cookies as described in our Privacy Policy.