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You have thirty (30) days from the date of delivery to return any item purchased from us. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
All return requests must be initiated within the return period. We recommend contacting us as soon as possible if you wish to return an item to ensure timely processing.
Items must be returned in their original condition, with all original tags, labels, and packaging intact. Items that show signs of wear, damage, or use beyond normal inspection may not be eligible for return.
Custom or personalized items may not be eligible for return unless there is a defect or error on our part. Please contact us to discuss returns for custom items.
All returned items are subject to inspection upon receipt. We reserve the right to refuse returns that do not meet our return conditions.
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective item. In cases where we are at fault, we will provide a prepaid return shipping label.
We recommend using a trackable shipping service for returns to ensure your package is received. We are not responsible for items lost during return shipping.
To initiate a return, please contact us using the contact information provided below. We will provide you with a return authorization number and instructions for returning the item.
Once we receive your returned item and verify it meets our return conditions, we will process your refund within ten (10) business days. Refunds will be issued to the original payment method used for the purchase.
Please allow additional time for the refund to appear in your account, as processing times may vary depending on your financial institution.
Certain items are not eligible for return, including items that have been customized or personalized, items that have been damaged due to misuse or negligence, and items that cannot be resold due to health or safety reasons.
Final sale items, as clearly marked at the time of purchase, are not eligible for return or exchange.
This return policy complies with applicable consumer protection laws. Your rights as a consumer are not limited by this policy, and you may have additional rights under local law.
If you are located in a jurisdiction that provides for mandatory return periods or other consumer protections, those rights shall apply in addition to the terms of this policy.
You may cancel your order within twenty-four (24) hours of placing it, provided the order has not yet been processed for shipment. Once an order has been processed, it cannot be cancelled and must be returned in accordance with our return policy.
To cancel an order, please contact us immediately using the contact information provided below. Cancelled orders will be refunded in full within five (5) business days.
Refunds will be processed to the original payment method used for the purchase. Processing times may vary, but refunds are typically processed within ten (10) business days of receiving the returned item.
If you paid by credit or debit card, the refund will appear on your statement within one to two billing cycles, depending on your financial institution.
In the event that a refund cannot be processed to the original payment method, we will contact you to arrange an alternative refund method.
For questions about returns, refunds, or to initiate a return, please contact us:
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